Service

Digitalization solutions instead of products

Here at e-shelf-labels you will find much more than just a product portfolio. Our electronic labels can serve as storage / room signage, path guidance, availability checker or price tag, thus covering a variety of applications. From small retail stores to big industrial facilities electronic shelf labels offer a great selection of functionalities with easy installation and back office integration.

You want to join the digital age but don’t know if our solution can benefit you? We will gladly offer an initial Q&A, free of charge. Our trusted partner network offers ideas and support for holistic solutions.

Installation

The physical e-shelf-labels infrastructure is comprised of labels, Access Points and Core Appliance. A rough estimate of required hardware can be done beforehand, however to estimate the actual hardware needs we perform a site survey. This is mandatory, to detect any weak spots in the network coverage or missing infrastructure. Also interferences in the wireless bandwidth cannot always be foreseen.

If a software interface is present we can link the ERP with Jeegy directly. If you do not wish to use an interface then the backend data can also be integrated into the electronic shelf label software via XML, CSV or TXT import.

Consulting / Helpdesk

e-shelf-labels can offer much more than just digital pricing. Due to steadily increasing demand a wide variety of uses and new technologies swarm the market constantly, changing prices and selection. Maintaining an overview and good connections into the market is key.

That’s why e-shelf-labels offers counselling to eliminate all questions. We strive to be your reliable partner from first site survey to final project handover, clarifying all arising questions. We also offer assistance, for developing new software or interfaces, to integrate existing software solutions.

Service

Installation is done but something not working correctly? Our technical support from e-shelf-labels will gladly help to resolve any issues. Feel free to approach us with non-installation inquiries, like software development etc. We strive to improve the face of digital pricing to elevate your business to its best possible version.

Quite often improvements can be done in areas we least expect. Getting to know the situation and then illuminating all improvable areas is what we do. We measure our success on yours. To provide you with the best possible support, we offer attractive maintenance contracts as well as second level support, directly from the manufacturer. We are looking forward to hear from you.